Why do I need a SportsEngine Account?
Accounts must have an SE account to sign in. If the user was migrated or has previously signed in with an SE Account, the GoMotion account will be connected. If needed, administrators may trigger a secondary migration by clicking "Email Login Instructions" on the account's profile screen.
How do I log in to my SE Account through GoMotion?
Upon logging in, you will be redirected to the SportsEngine log in screen. Use your SportsEngine email address and password to log in to your GoMotion account.
I have an SE Account, but it is not the same as my GoMotion Login. How do I sync my accounts?
Please reach out to support to sync your accounts.
How do I check if a SE Account is associated with the GoMotion Account?
You can check an account's status from your Account Manager Admin Section.
From the left navigation menu, click Org Tools > Accounts.
Search for the account you'd like to check.
To the right of the account, under the "Email Valid" heading, linked email addresses are displayed with a green checkmark. Email addresses that are not linked will have a red X.
For those who are not yet linked, click on the person's name. You can trigger a migration by clicking Email Login Instructions > Click Again to Confirm.
Am I able to update an account/ member's name or log in?
If the account/member has not yet claimed their SportsEngine Account, you can edit their name/login from their profile's Account Information.
If the user has claimed their SportsEngine Account, they will need to edit their information by logging into their SportsEngine account.