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Mobile Parent: How to Make a Payment
Mobile Parent: How to Make a Payment
Elizabeth avatar
Written by Elizabeth
Updated over a week ago

Making Payments on Mobile

When making on-demand payments from the app, depending on your organization settings, you will be able to make a partial payment, full balance payment or prepay for a future charge. There are 3 convenient places for you to make a payment.

  • My Account

  • Billing Summary

  • Charge Detail

1. Open the Mobile app and sign-in to your account.

2. By default, you are brought to the My Account page. To navigate to the My Account page, from the top left corner, tap the hamburger icon > My Account.

3. Beneath your balance, tap Make a Payment

4. From the Make Payment Summary, if desired, edit the title and add any notes to the description.

5. Tap Process Payment.

6. Select a saved credit card or add a new one. If there is an ACH account set up, you can also utilize it to make payments.

7. Tap Process Payment again to confirm.

8. Click Done.

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