To refund money back to the user, follow these instructions instead.

To credit:

  1. From the left navigation menu, click Business Tools > Billing Manager.

  2. Search for and click on the account to manage.

  3. Click + Credit.

  4. Enter the "Title" and the "Amount", and choose the charge category/categories.

    • If desired, click Restrict Credit to Charge Category to ensure that the credit can only be applied to the charge categories selected.

  5. When finished, click Create Credit.

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