Admin Level - Email/Print/Calendar

There are two possibilities as to why this may occur:

  • If all athletes are not using recent results, it's usually due to a course type mismatch.

  • One or two athletes usually means there is an ID mismatch.

Check For a Course Type Mismatch

  1. From the left navigation menu click Events & Competition > Team Events.

  2. Click your desired event’s Edit Commitment button.

  3. From Athlete Signup, check to see what the host set the course as.

  4. Confirm this is set as the same course type as the meet that you uploaded by going from Events & Competition > Meet Results.

  5. Click the Results By Meets tab.

  6. Find the meet and check the Course.

  7. If these courses are not the same the system will not use the new times. Ask if the host will let you change the event's course type. If they agree, you can then update the event's course type and best times.

Check for USA ID Mismatch

  1. From the left navigation menu, click Events & Competition > Results by Athlete.

  2. Bring up the Athlete in question using the filters.

  3. Check the newest meet USA ID# and compare it with the previous one. If they are not identical you will have to merge results into one good USA ID#.

  4. Update times again if applicable.

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