All Collections
For All Admins
For All Admins
How to Bulk Edit the Group Billing Status for Selected Members
Seasonal Admin Setup
Payments: Accepting Class Enrollment with an Offline Payment
Mobile: How to Manage Class Start/Drop Dates
Accounts/Members
How to Import a Membership Database
How to Exclude Individual Accounts From Financial Requirements
How to View an Email Preview of the Mobile App Invite
How to View a Preview of the Electronic Payment Setup Email
Lead Generation Accounts
How to Generate a Member Directory
How to Edit the Way Member's Ages are Displayed
Learn About the Payment Settings in an Account Profile
How to Multi-Edit Member Fields
How to Delete a Member Group
How to Search for Accounts/Members
How to Turn on Member/Event Notifications
How to Edit the Registration Button
How To Check if an Account is Synced to a SportsEngine Account
How to Save a Customize Account Filter
How to Customize the Account View
How to Export a Custom Excel Spreadsheet
How to Export Accounts to Print on an Avery 8160 Label
How to Preview Emailed Instructions
How to Email Autopay Setup Instructions
How to Request SMS/Email Verification
How to Delete and Undelete Accounts/Members
How to Send Mobile/Push Notifications from the Web
How to View Members with Valid SMS
How to Bulk Edit Accounts
How to Edit Accounts/Members
How to View Members with Verified Emails
How to Tell if Consumer Cellular uses AT&T or T-Mobile
How to View Accounts with Valid SMS
How to Save and Customize Member/Account Filters and Columns
How to Export a Custom Members/Accounts Report
How to Send an Account's Email Login/Password Reset
How to Add/Create a New Account
How to Add an Account/Member
How to Handle Situations Where the SMS Cell Carrier is Not Listed
Email-to-SMS Gateway List
How do I find a Carrier's Email-to-SMS Gateway?
Admin Account Access Levels
Account and Member Status definitions
How to Handle Accounts with Divorced Parents
Canceled/Hidden vs. Suspended vs. Waiting for Approval status
What is the Class Columns/Filters Available for Account/Member Reports?
How to View an Individual Athlete's Meet Results/Best Times From their Account
Communication
How to Share a Social Feed Post with Specific Members/Locations/Classes
How to Edit or Delete a Social Feed Post
How to Add a Photo/Video to a Social Feed Post
How to Send an Email Message to Member Groups/Location Groups
How to Add a Practice to a Social Feed Post
How to Add a Scrapbook to a Post
How to Share a Post via Email or Social Media
How to Edit News
How to Add a Social / Team Feed to a Page on the Website
What is the Social Feed?
What to do if an Account is not Receiving Emails
How to Add a Voice Note to a Post
How to Send SMS Text to Accounts
How to Send an Email to an Account
How to Create a Social Feed Post
How to Help Add/Verify an Account/Member's Mobile/SMS Number
How to Manage the Board Members List
How to Manage the Coaches List
How to Set Up Contact Us Recipients
How to View Sent Emails
How to Search for Members
How to Send an Email Message to Email Groups/Billing Groups/Individual Active Accounts
How to Edit an Email Group
How to Delete an Email Group
How to Create an Email Group
How to Manage Groups in the Email Center
How to Manage Previously Sent Emails in the Email Center
How to Choose Specific Email Recipients Via News
How to Add Images to News
How to Manage the News Page (Archived)
How to Manage the News Page (Non-Archived)
Website Design
Website Design: Components
Social Media: Add Twitter feed
What if My Site is Not Found?
Website Design: Layout Section
How to Set up Google Analytics on the Website
Upgrade site: Upload higher resolution photos
Website Design: Team logo
Website Design: Image optimization
Website Design: General Settings, Mobile Navigation header
Website Design: Generic Photo / ad banner
Website Design: How to Add Command Buttons to Other Pages
How to Create/Manage Command Buttons
How to Add Text and Buttons to Slides
How to Create/Manage a Photo Slideshow
Website Design Overview
How to Find Class Registration URLs and Link Them to the Home Page
How to Add a Countdown Timer to Your Site
How to Add a Photo/Image/Picture to a Website Page
What are the Supported HTML Tags?
How to Upload and Link to Documents/Files
How to Publish My Site
New CMS: How to Upgrade My Site
How to Link to a Submenu in the Top Times Report
Upgrade Site: Continue Migration to the New CMS
Privacy Policy Template
How to Use Search Engine Optimization [SEO] to Increase Site Ranking
Eight Keys to a Great Homepage
What File Types Can I Upload to the Website?
Why Can't I Click Article Titles on My Home Page?
How to Resize Images to Correct Aspect Ratio
Why Can't I Post IMX and IMR Records on My Website?
Point of Sale
How to Set Up Store Item Options
How to Add/Edit Sales Tax Rate
How to Add/Edit PoS Items
How to Set Up a BBPOS Wise POS E Card Reader in POS
How to Set Up Verifone Card Reader in PoS
How to View a Snapshot of Low Inventory
Point of Sale Video Tutorial
How to View a Snapshot of Recent Sales
How to View a Snapshot of the Top Items Sold
How to View a Snapshot of Sales by Location
How to View a Snapshot of Sales by Payment Method
How to View a Snapshot of Gross Sales
How to Export the PoS Store Inventory Transaction History
How to View an Item's Transaction History
How to Export the PoS Store's Inventory
How to Manage Inventory for an Item
How to Export Inventory Orders
How to Place an Inventory Order for an Out of Stock Item
Point of Sale Admin Access Levels
How to Receive an Inventory Order
How to Place an Inventory Order
How to View PoS Orders That Have a Returned Item
How to Process a PoS Returned Item
How to Email PoS Orders
How to Export PoS Orders
How to Archive PoS Orders
How to Create a Store Location
How to View the Sale Order Detail
How to Customize Columns for PoS Orders
How to Customize Point of Sale Orders
How to Search for PoS Store Orders
How to Change the Due Date for a PoS Invoice
How to Make a Sale
How to Check Out an Active Account's Shopping Cart
How to Check Out a Shopping Cart as a Guest
How to Change the Item Quantity in the Shopping Cart
How to Remove Items From the Shopping Cart
How to Add Items to the Shopping Cart
Point of Sale Payment Methods
How to Recover Payment Processing Fees
Point of Sale FAQs
Event Fundraising
How to Finalize a Swim-a-Thon and Submit to USA Swimming Foundation
Promote fundraiser on Facebook
Event Fundraising: First Steps and Launch
How to Test an Event Fundraiser
Swim-a-Thon donation refund
How to Edit a Paid/Approve Donation
Event Fundraising Financial Reports
How to Clone a Fundraising Event
How to Add an Offline Donor
How to Add/Update Documents for Fundraising Events
How to Update Contact Information for a Fundraising Event
How to Set Up Tax Deductions for Fundraising Events
How to Create or Remove Fundraiser Donation Levels
Why is My Fundraiser Not Appearing On My Homepage?
How to Create a Fundraiser
How to Upload an Image for a Fundraiser
How to Turn Off a Fundraiser
How to Set Up Incentives for Fundraising Events
How to Create Fundraising Events for Specific Rosters
How to Split the Online Processing Fee for Fundraising Events
How to Turn the Lap Tracker On/Off
How to Remove a Fundraising Incentive